Cancellation/Refund Policy

Cancellation/Refund Policy

12/July/2023

Thank you for choosing Gurily. This Cancellation/Refund Policy outlines the terms and conditions regarding cancellations and refunds for our products or services. By making a purchase or engaging with our offerings, you agree to comply with this policy.

1. Cancellation Policy:
- If you wish to cancel your order or request a cancellation for a service, please contact our customer support team within 7 days from the date of purchase.
- We reserve the right to assess cancellation fees or charges based on the nature of the product or service and the stage of completion at the time of cancellation.

2. Refund Policy:
- Refunds will be processed in accordance with the following guidelines:
a. Products: If you are dissatisfied with a physical or digital product purchased from us, please notify us within 7 days from the date of purchase. We will assess the situation and, if deemed appropriate, provide a refund or offer an alternative solution.
b. Services: Refunds for services provided will be considered on a case-by-case basis. Please contact our customer support team to discuss your specific situation.

3. Non-Refundable Items/Services:
- Certain products or services may be non-refundable, including but not limited to:
a. Digital products that have been downloaded or accessed.
b. Customized or personalized products or services.
c. Services that have been fully rendered or completed.

4. Processing Time:
- Refunds, if approved, will be processed within 3 days. The actual time for the funds to appear in your account may vary depending on your payment method and financial institution.

5. Disputes:
- If you have any concerns or disputes regarding cancellations or refunds, please contact our customer support team. We will make every effort to resolve the issue promptly and fairly.

6. Changes to the Policy:
- We reserve the right to modify or update this Cancellation/Refund Policy at any time. Any changes will be effective upon posting the revised version on our website. Your continued use of our products or services after such modifications signifies your acceptance of the updated policy.

7. Contact Us:
- If you have any questions or need further clarification about our Cancellation/Refund Policy, please contact our customer support team at gurilyteam@gmail.com.

Please review this Cancellation/Refund Policy carefully. By engaging with our products or services, you acknowledge and accept the terms outlined in this policy.